PolicyCounter Refunds and Cancellations

We understand that unforeseen circumstances may lead you to request a refund for your insurance policy purchased through PolicyCounter. Here's how the process works:

• **Erroneous Transactions:** If you mistakenly purchase an insurance policy, a full refund will be processed according to the specific policy of the chosen insurance company. The refund method (direct deposit or cheque) will also be determined by their policy.
• **Policy Cancellations:** Cancellations are subject to the terms set forth by the insurance company you selected. Depending on their cancellation policy, you may receive a full or partial refund of your premium.

Important Note: PolicyCounter acts as a facilitator, connecting you with insurance providers. The specific timelines and procedures for refunds will vary depending on the chosen insurance company. For the most up-to-date information, we recommend contacting your insurance provider directly regarding their cancellation and refund policies.